I just received from the cellphone with Connie Sanders during the DFW Workplace. I requested for her name since she was so kind and handy to us. I've hardly encountered anyone so practical and caring. If your Reps could be like her you would've a beautiful airline.
The worst flight working experience of my lifetime was taking my household of sixteen on American Airlines. Misplaced our baggage each techniques. We won't be flying American again.
On January 25th I contacted American Airlines, as I checked out our reservations and found that my Daughter experienced us traveling all day, So I named to up quality our tickets to first-class as I didn't choose to travel all day in mentor. I exploit lay try to travel top notch as I'm sure it is possible to critique but I am attempting to help you save my Miles as we're organizing a large family members/graduation trip to Hawaii.
My partner is in a nursing house with Alzheimer’s disease. American is taking benefit of my unlucky situation by insisting I pay to transfer his miles to my account although I'm the a person who has long been accuring the miles when shopping with the Benefit card. Shame on American Airlines. A technician can achieve this that has a number of strokes in minutes.
twenty seventh Oct. I flew from Chicago to Manchester on AA54. You utilised a B757 which was completely unsuitable for a seven hr journey. The seats spec/recline/legroom were what I might anticipate on a vacation charter or commuter flight of 1 hour. Additionally, the examining light didn't get the job done and in addition to the film there was no channel open for tunes.
Lori went to talk to an attendant and told her that Aaron would be afraid for being on the plane not figuring out what was happening. Finally, right after much convincing, Aaron was allowed to get off and meet Lori at the gate.
I lately had a flight cancelled by American Airlines and stood in a very line for 45 minutes to get rebooked on another flight. I was stunned to learn that the gate agents didn't Possess a watch in to the obtainable USAIR flights.
I’m extremely disappointed that your Airline has interjected its business inside of a socio-political issue concerning the latest Bill signed into regulation by our Governor. What you might have interpreted as “discrimination” in opposition to the LGBT Group is simply a bill ensuring “equal rights” for all.
In no way I repeat by no means will I select American Airlines. All over again.Fully unprofessional personnel from your ticket agent to flight attendants. Every one of the jokes I have heard over it staying a ” cattle hauler ” airline is sadly accurate in my new working experience.very unhappy.
I checked in moments in the past for flight 1329 from Phoenix to JFK. I am booked in First-class. I entered the Priority location to discover no line and two brokers standing at respective counters without any “Situation Closed” indicators anyplace.
rosity to us shareholders. Management and all personnel of AAL are certainly doing an excellent career, mirrored from the constant rise of
I was making an attempt to buy ticket for 15 year old son and couldn’t use Web site for he was viewed as minimal. I identified as shopper service and she assisted me with airline obtain. I precisely requested if I necessary to cancel if I could within 24hours. This attendant stated Sure. I learned four hours later The main reason son would want to fly was cancelled. I identified as back to cancel the flight the attendant explained to me I couldn’t cancel flight and it absolutely was a nonrefundable ticket. I informed her circumstance as mentioned higher than she said she couldn’t do anything at all. I asked for your supervisor, I bought large jet charter Seattle a single and discussed the specific situation, she explained I couldn’t terminate it and get my money back she was extremely rude and hung up on me. I referred to as back to request for another supervisor and as I used to be talking to this supervisor gulfstream jet charters flight Seattle she knowledgeable me that the last supervisor mentioned in her file I refused voucher. What at any time a voucher was I was not even positive. Then 2nd supervisor instructed me what she believed. So the flight wasn’t cancelled considering the fact that she stated to attend a pair days in advance of I make my ultimate conclusion and she or he would wave changing rate to do so and I shouldn’t have any trouble.
I've a ask for reference selection 14716375252 from a excursion taken last Nov. I would like to know the companies response.
I want a credit for any flight we missed from Phoenix to Recommended Reading Spokane. We missed the flight as it took us so prolonged to receive thru customs. We have been flying from Mazatlan and likely thru customs in Phoenix.